Repair shop communication suite
Shops have a wealth of information on their customer's vehicles. ShopFlow gives you the tools to use that info to book appointments, give discounts and make communicating new jobs easyKnow More
View your customer's contact info rapidly with their vehicle(s). See if they are using the app which will allow you to send off marketing info and discounts and get repair jobs approved.
Rapidly view the vehicles that you customer has already brought to your shop to get repaired or serviced.
See all the vital information on the a particular vehicle. See when they need to be services again, when oil was last done and other important information that can be used to remind your client's that they need to get a service or should come in for a repair.
We provide a customized app with your shop's information :
Overview of the customer's vehicles that he/she has brought to your shop for servicing or repair.
Customer can see the history of his/her vehicle.
You can book appointments with your customer directly through their app. They can also request appointments from you. This interface allows you to manage that.
Chat is very useful when your client leaves his/her vehicle and you see that you need to do a job or see an issue. You can send to the client a picture and a quote and they can than approve the job all from their phone.
Shops can use this powerful tool to send notifications such as discounts directly to the customers' phones. Notifications can be to 1 or many based on filter criteria.
Whether your client wants to book an appointment or you are requesting them to come in for a scheduled service this tool allows shops to manage appointments.
Clients can communicate with their repair shop in the way that most people like nowadays which is via chat. They can rapidly approve a job easily and quickly right in the app.
Clients can respond to a push notification with say a discount rapidly by booking an appointment.